Stellenangebote für: - CUSTOMER CARE MANAGER BERLIN

Einleitung Bei The SISS BLISS findest Du anspruchsvolle Aufgaben mit abwechslungsreichen Themen und spannenden Herausforderungen. Viele Gestaltungsmöglichkeiten, unternehmerische Verantwortung und individuelle Entwicklung zeichnen unsere motivierende und einmalige Arbeitsatmosphäre aus. Zur weiteren Verstärkung unseres Teams suchen wir ab sofort Dich im Bereich Showroom und Event Management vor Ort in Berlin. Aufgaben Du kommunizierst mit unseren Kundinnen und Kunden per E-Mail, Telefon, Whatsap...

Einleitung Hi! Wir sind die Bela Living GmbH, ein in 2022 gegründetes Unternehmen, das sich auf hochwertige und stilvolle Möbel zum fairen Preis spezialisiert hat. Mit unseren verschiedenen Möbelmarken wie Bellabino, Bellamio, Skølm und STEELSON, streben wir danach, jedem ein schönes Zuhause zu bieten. Bei uns steht die Gemeinschaft im Vordergrund, wir schätzen Kreativität, Ehrlichkeit, Lernen, gegenseitigen Respekt, Eigenverantwortung und Vertrauen. Wir suchen Menschen, die Verantwortung für di...

Einleitung Unternehmensbeschreibung Mit Enpal verfolgen wir den Traum, die größte Erneuerbaren-Community Europas zu bauen. Wie wir das schaffen? Enpal macht Solar endlich einfach: Wir vermieten Solaranlagen, Stromspeicher, Wallboxen und Wärmepumpen zum All-inclusive-Tarif, ergänzt um einen günstigen Ökostromtarif, und intelligent vernetzt zu einer integrierten Gesamtlösung. Ganz nach dem Motto "digital, dezentral und zu 100% erneuerbar", schlägt unser Herz dabei sowohl für den rasanten Aufbau ei...

Aufgaben Wir suchen eine:n engagierte:n und erfahrene:n Senior Product Manager:in für eines unserer spezialisierten Produktteams, welches sich auf den Bereich rund um Customer Acquisition & Growth spezialisiert. Wir organisieren uns in Domains, haben somit mehrere cross-funktionale Produktteams, die interdisziplinär zusammenarbeiten und sich jeweils auf ein Problemfeld entlang der Customer Journey fokussieren. Eine enge Kollaboration ist essentiell für uns, um neben dem Austausch von Ideen auch ...

Responsibilities We are looking for an experienced, passionate and hands-on Senior Product Manager for our customer acquisition and growth domain-focused product team. The domain approach at Aroundhome is driven by cross-functional product teams working in close collaboration with well-coordinated interdepartmental domain groups. This fosters collaboration and ensures that the expertise required to undertake continuous product discovery, identify hypotheses, and iterate towards achieving optimal...

Intro AVAYL is a fast-growing, VC-backed startup revolutionizing Medical Information processes in the life science industry through AI-driven solutions. We envision a world where Medical Information evolves with the pace of evidence generation and build tools to empower our customers to optimize their interactions with health care professionals and patients. We are looking for a talented Strategic Projects Manager with a background in Life Sciences to drive projects with our customers. You will ...

Intro Who are we? We're a diverse team of beauty enthusiasts from all over the world, committed to creating an inclusive and supportive workplace where everyone feels valued and respected. As a leading international beauty brand, we're dedicated to providing high-quality products that help individuals empower their unique sense of style. We are providing customers with convenient access through our internet distribution and our innovative and dynamic approach has made us a top choice for beauty ...

CLARK is one of the world's leading insurtechs. As the first unicorn company from Frankfurt, we're dedicated to building the insurance expert in our customer's pockets to keep for a lifetime. Leveraging cutting-edge technology and intuitive mobile apps, we empower private customers to effortlessly manage, compare, and optimize their insurance situation online. Our digital platform seamlessly integrates personalized consultation from expert advisors, ensuring a holistic customer experience at the...

Team The B2C team is the heart of Raisin, managing and operating our leading DACH platform, and focused on growing our retail customer base whilst ensuring their satisfaction and improving the general customer experience. In your role, you will be deeply involved in orchestrating and executing projects, customer acquisition, product development and performance measurement. With projects spanning across every department in the organization, you'll have an unparalleled opportunity to learn the ins...

Your tasks Act as the primary point of coordination for the B2B Operations & Fulfillment team, ensuring seamless communication with internal stakeholders and 3PL partners. Oversee staffing and holiday planning to maintain uninterrupted operations and sufficient capacity during peak periods. Manage B2B inbound processing, including system uploads, coordination with 3PL partners, and warehouse booking-in processes. Coordinate with B2B clients to ensure compliance with specific shipping instruction...

Team We are a small, dedicated team with experience in customer service and customer operation. We place great emphasis on an appreciative approach. We are constantly working on expanding and advancing customer cooperation every day. Your Responsibilities Customer Service Operations Plan, monitor, and steer daily operations of Raisin's Customer Service teams (internal and external), ensuring smooth front- and back-office activities. Oversee and manage the performance of Raisin's outsourced servi...

Team Raisin's CS Quality team focuses on three core pillars: firstly, they ensure compliance by conducting audit-related checks for our servicing banks, while meticulously documenting quality control processes. Secondly, their responsibility involves root cause analysis, entailing thorough error reporting, examining customer pain points, and addressing internal issues to enhance overall service quality. Lastly, the team is dedicated to maintaining quality KPIs by consistently monitoring service ...

CLARK is one of the world's leading insurtechs. As the first unicorn company from Frankfurt, we're dedicated to building the insurance expert in our customer's pockets to keep for a lifetime. Leveraging cutting-edge technology and intuitive mobile apps, we empower private customers to effortlessly manage, compare, and optimize their insurance situation online. Our digital platform seamlessly integrates personalized consultation from expert advisors, ensuring a holistic customer experience at the...

Working at softgarden means constantly rethinking recruiting. As one of the leading providers for recruiting solutions, we bring companies and applicants together, quickly and easily. With our unique softgarden feedback solution, employer branding strategies are optimised and employee evaluations are presented transparently. Together with 180 employees, softgarden stands for an open company culture in which everyone motivates, listens and trusts. We are proud of our team cohesion and are looking...

Your tasks Do you love interacting with people and finding solutions to their problems? Are you passionate about delivering excellent support and ensuring a smooth experience for customers? Do you thrive in a fast-paced environment and enjoy working in an international team? Then this role is perfect for you! Your tasks are as follows: Customer inquiries via email and phone are handled with care and efficiency, ensuring a positive experience. Provide customers with replacement orders, refunds, o...

Einleitung What we do. At Joy_ we believe that gifting should be personal, unique and fun. So pretty much everything that gift cards are not these days. We are convinced that gifting is not necessarily about the physical gift as such, but about the personal touch and creativity that the giver has put into it - and that's exactly what we do. We create a token of love. Joy_ is a gift card that you can not only personalize and customize in countless ways, but can also be redeemed for each product a...

Team As a Performance Marketing Manager, you will play a crucial role in developing and implementing high-impact marketing campaigns across various markets, languages, and products. From inception to execution, you will be responsible for delivering and scaling performance marketing campaigns to drive growth and maximize conversion rates. This role offers the opportunity to see the direct impact of your work on the team's processes and the results we achieve. At Raisin, we value teamwork, enjoym...

Als Operations Manager: Customer Care (m/w/d) sorgst du mit deinem organisatorischen Geschick und deinem prozessualen Verständnis für die erfolgreiche und zügige Inbetriebnahme der Anlagen. Du klärst Kundenanfragen und Konto-Abbuchungen, optimierst interne Prozesse und trägst aktiv zur Weiterentwicklung unseres Kundenerlebnis bei. Wir bieten dir an unserem Standort "Maschinenraum" Berlin eine anspruchsvolle, vielseitige und sinnstiftende Tätigkeit mit umfangreichen Entwicklungsmöglichkeiten. Dab...

Team The Customer Payments Team ensures that customers can seamlessly fund their investments and withdraw their money with confidence. By managing the flow of payments on the Raisin platform, the team makes sure transactions are processed smoothly, securely, and transparently. Customer Payments is responsible for routing all payments through the transaction account while maintaining a transparent, efficient, and timely process for customers. Given its central function, the team collaborates clos...

Team As the Senior Product Manager for the Client Bank Solutions team at Raisin, you will co-lead a cross-functional product team and work closely with some of our largest B2B Partners. The B2B Tribe enables our B2B Partners to offer Raisin deposit products to their own customers via a range of integrations. Your focus will be on securing a full-service backend solution to our largest B2B Partners, ensuring a seamless experience for both Partners and their end customers. You will report to the D...